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Konya Exports October 2014
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least five plants, we built a spare part stock. In case of emergency,
we send technical staff. We can deliver our maintenance services in
24 hours.
Any problems in export markets?
The most difficult phase of our customer relations is getting visa for
certain countries, especially in Eastern Europe, Bulgaria, Rumania.
Germany issues visas in two days, while Bulgarians do not answer you
in two weeks. There are some logistical problems in some countries inc-
luding Syria and Russia, because of political reasons. Public authorities
should be more supportive to exporters and to ease the red-tape.
Do you have new investments?
If investments end, the company ends. You have to invest in your
business continuously. Our investments are focused on having better
machinery. We will move to robot welding system. Thus we can
produce quality products more with less people. The cost of the
investment is about 1 million Euro.
General assessment of the industry?
Germany, Italy, India and China are other major producers of flour
mills in the world. Data about 2013 shows that Turkey ranks before Ita-
lians. There is a large gap between our prices and that of European
producers. Now the gap is narrowing thanks to the increasing level
of quality of Turkish products. Indians and Chinese follow us behind.
China is not good at flour milling machinery.