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70

what can we do better after an inspection of a rival, we think

what can we do the best. We put our trademark in a very

special place. For us, conscientious judgement is important

rather than a commercial accounting. We improve ourselves,

we add an interpretation to our products. We sell traditional

products. We are very successful in Turkish coffee. The

formula for our coffee belongs to us. When it comes to tea,

we work with Beta Taç Yaprak. At the end of the six-month

trials, our current tea emerged. In Turkey, there is no place

producing Turkish delight without using food coloring. Also

we used it before. Then we decided not to use it. We have

found organic madder (rubia tinctorum) from abroad. There is

a serious price difference between food coloring and organic

madder. We did not reflect this on product prices. There

are no additives and glucose in our delight. We use natural

madder and water buffalo milk in our milk pudding (custard).

Every product we sell and our architecture has a character.

We also have patented products. We have developed a

new product. It’s called “Ala Sos” (Pretty Sauce). We serve

our baklava also with this sauce. We made tres leches cake

(trileçe) with this sauce. Its name is “Ala Trileçe”. We created

a new flavor by putting Turkish delight between Kadayif

(shredded wheat dessert with pistachio filling). It was ranked

as the first in the International Taste Institute (iTQi) located in

Belgium among the 420 products.

Instead of shopping malls, we prefer places with fast

circulation and pedestrian traffic. We have only one branch

in a shopping center. Our branches are generally located in

the squares. The places where people are busy are more

attractive to us.

The franchising system does not fit our products. All our

products are produced daily. When it runs out of time, 24

hours, we remove it from the sales booth. We distribute

it to our staff or to a charity. A franchising company does

not subsidize it in any way. We have another brand idea.

We want to give franchise in that brand. We currently have

solution partners in our two branches. We call this system

“partnerchising”.

Our branch in Taksim Square was not able to overcome

customer density. We opened the new branch to help the

Taksim branch. We said we’d keep a branch open 24 hours,

now they’re both open 24 hours. Each of our branches is

special.

We are planning to open our branch in Dubai in September.

It will be located in an important location of Dubai Mall.

We will also establish a production site. We will put it into

operation at the end of August. We will send the delight and

chocolate – dragées group from here. However, we will make

custard, cake, baklava, kadayif and kunafah there. A difficult

operation. But we believe we will succeed. We will realize the

growth abroad step by step. We get very serious offers. We’re

meeting large groups. If there is a strong partner from abroad,

we can’t argue with that.

We currently export to the Far East. In the last year, there has

been serious demand from the Far East. There was no such

demand before. Because the Far East customer hadn’t met

sugar. They especially consume Turkish delight and dragées.

But we say, charity begins at home. First of all, we are trying

to catch our own shops’ product needs. We work at a busy

ne yapabiliriz diye düşünüyoruz. Markamızı çok özel bir

yere koyuyoruz. Bizim için ticari muhasebe değil, vicdani

muhakeme önemli. Kendimizi geliştiriyoruz, ürünlerimize

yorum katıyoruz. Geleneksel ürünler satıyoruz. Türk

kahvesinde çok başarılıyız. Kahvemizin formülü bize

ait. Çayda ise Beta Taç Yaprak ile çalışıyoruz. Altı aylık

deneme sonucunda şu an çalıştığımız çay ortaya çıktı.

Türkiye’de lokumu gıda boyası kullanmadan yapan yer

yok. Daha önce biz de kullanıyorduk. Sonra kullanmamaya

karar verdik. Yurtdışından organik kök boya bulduk. Gıda

boyasıyla organik kök boya arasında ciddi fiyat farkı var.

Bunu ürün fiyatlarına yansıtmadık. Lokumlarımızda hiçbir

katkı maddesi ve glikoz yok. Muhallebide de doğal kök

boya ve manda sütü kullanıyoruz. Sattığımız her ürünün ve

mimarimizin bir karakteri var. Bunun yanı sıra patenti bize

ait olan ürünlerimiz var. Yeni bir ürün geliştirdik. İsmi “Ala

Sos”. Baklavamızı bu sosla da servis ediyoruz. Bu sostan

trileçe yaptık. Onun da ismi “Ala Trileçe”. Kadayıfın arasına

lokum koyarak yeni bir lezzet yarattık. Belçika’daki Lezzet

Enstitüsü’nde 420 ürün arasında yenilikçi ürün olarak birinci

seçildi.

Alışveriş merkezleri (AVM) yerine, sirkülasyonu ve yaya trafiği

hızlı olan yerleri tercih ediyoruz. Bir tane AVM şubemiz var.

Şubelerimiz genel olarak meydanlarda yer alıyor. İnsanların

yoğun olduğu yerler bize daha cazip geliyor.

Franchising sistemi ürünlerimize uymuyor. Bütün ürünlerimiz

günlük olarak üretiliyor. 24 saati doldurduğunda tezgahtan

kaldırıyoruz. Ya personelimize ya da hayır kurumuna

dağıtıyoruz. Franchising olan bir firma bunu hiçbir şekilde

sübvanse etmez. Başka bir marka düşüncemiz var. O

markada franchising vermek istiyoruz. Şu an iki şubemizde